FAQ
Have Questions?
Have questions about placing an order or managing returns? We’re here to help you every step of the way!
What do I need to place an order?
Ready to order? Our easy checkout process accepts major credit & debit cards!
When will I receive my order?
You can expect your new glasses at your store within 7-10 business days.
Need to return a product?
No problem! Just contact us for return instructions based on your specific order.
Is there a warranty?
Absolutely! We offer a 1-year warranty on your glasses and lenses for your peace of mind.
Can I order glasses for friends and family?
Our glasses are available for employees only through this program. However, if you’re interested in purchasing additional pairs for yourself, friends, or family, please visit ChaosRXOptics.com to explore our offerings!